If your hotel is still running on an analog phone system, with phones plugged directly into the public switched telephone network (PSTN) through.
As the hospitality industry recovers from the devastating effects of the COVID-19 pandemic, we’re faced with new challenges - one that the US Chamber.
When you’re shopping for a VoIP provider for your hotel, you’ll find a wide variety of options — from enormous multinational companies to small,.
VoIP (Voice over Internet Protocol) has been around since the first systems were installed in 1995, long before the internet was commonplace in the.
Now that the weather is starting to warm up, people will begin making vacation plans for the spring and summer seasons. Are you ready for this influx.
As a hotel owner or manager, you are well-versed in the financial aspect of running a hotel and keeping your guests happy and willing to return..
If you've recently decided to install a hotel VoIP phone system, then congratulations are in order. With all the benefits that VoIP has to offer, you.
Operating a hotel has many different costs involved and, due to customer demand of various amenities, that trend is likely to continue. These days,.
If you’ve been thinking about ditching your hotel’s legacy phone system in favor of Voice over Internet Protocol (VoIP) telephony, you’ve probably.
It’s important that your hotel finish out the year strong, and that means you need to step up your marketing game. Last week, we took a look at some.
2016 may have come to an end, but that doesn’t mean you should be slowing up on your hotel marketing efforts as you look forward to the new year. Now.
Voice over Internet Protocol (VoIP) phone solutions are the next big thing for hotels across the globe. Not only are VoIP systems extremely.
As a hotelier, you’re constantly looking for new ways to keep your customers happy and to satisfy their ever-evolving needs. This is probably.
If you've been researching options for your hotel's phone system, chances are that you've come across the term "SIP Trunking". Unless you're familiar.
Back in the 90s, hotels pretty much had one option for complex, multi-line phone systems: the PBX. These systems were okay for what they were. They.
Technology is officially a way of life now, and there’s no going back. Whether it’s the popularity of augmented reality, talking to your car to.
No hotel can operate without a reliable phone system - that’s just common sense! People need to be able to call into your hotel to make reservations.
Do you have what your customers want? While the hospitality industry has traditionally put its emphasis on offering personal, face-to-face.
Instant and accurate communication is an absolute "must" within the hotel industry. Having the ability to quickly convey information and make.
The past few years have seen the technology sector evolving in leaps and bounds, and it's only continuing to expand itself faster and farther than.
Voice over Internet Protocol (VoIP) telephony is everywhere, and hotels are no exception. Hoteliers who wish to stay current and relevant in order to.
It doesn't seem that long ago that the world was introduced to the incredible speed of 4G mobile. Suddenly, messages were able to reach our devices.
If you've been regularly keeping up with our blog, you know that in recent weeks we've been discussing the Voice over Internet Protocol (VoIP).
Voice over Internet Protocol (VoIP) has taken the world of business by storm, and those within the hospitality industry are no exception. Hotels of.
By now, you've probably read numerous blog posts and educational articles highlighting the benefits available to small businesses who make the.
Before arriving at your hotel, your guests may have some anxiety concerning the level of comfort that your facility can provide. While an excellent.
VoIP has the power to completely transform the way that your hotel operates and does business -- if, that is, you can overcome your employee’s.
Change is inevitable, but so is resistance to it. After years of doing things the same way, your hotel’s employees may be hesitant to embrace a.
Few customers have the influence and pull that your business guests do. Business travelers are a constant in the hospitality industry, requiring.
When you’re in the hospitality business, you understand the value of earning customer trust and loyalty. After all, satisfied customers will offer.
Mikogo, creator of free screen sharing and online meeting software, recently reported that over 57 percent of SMBs are exploring their VoIP options,.
Upgrading your hotel's communications network to utilize a Voice over Internet Protocol (VoIP) system can make a huge difference in your ability to.
We all know that social media is essential for successful modern marketing. Because this medium is constantly changing and evolving, though, hotel.
Thanks to advances in the emerging technology, the hotel industry is seeing a huge shift away from legacy phone systems to Voice over Internet.
If you've been following the first two parts of our 3-part series on the basics of VoIP, you should now have a comprehensive understanding of what.
Thanks to improvements in communication technology, this is certainly an exciting time to be alive. You can now stay in touch with friends over long.
Last week, we started to take a look at the basics of VoIP -- what it is and how it works. If you're like many of our readers, you were probably.
It seems that on a daily or weekly basis, we're hearing about a data breach of some kind. Whether it's the leak of corporate e-mails, an online.
As a successful hotelier, you want to make decisions for your business that will enable you to grow and thrive. This often means having the ability.
If you could generate interest about your hotel, promote everything that you have to offer, engage with your existing patrons, and expand your.
It's the most wonderful time of the year -- especially for hoteliers! Folks from all over the country make the mecca back home for the holidays, and.
Last week, we spent some time covering the various threats that can be posed to a hotel's VoIP network. Although the very idea of these types of.
Cybersecurity is a concern for enterprises and individuals across the globe. While you may know how to make use of your spam filter and recognize.
Everyone in the hotel industry knows the extreme importance of keeping up with current technology trends. Whether it's switching keys for keycards,.
Anyone working within the hotel industry is well aware of the many challenges that come with being required to meet the needs of numerous guests.
As a hotelier, you're constantly looking for ways to increase your bookings, and in today's digital era, there's no better medium for accomplishing.
After years of being an also-ran, VoIP has positioned itself as an industry leader, providing businesses with a new way of communicating. Hotels that.
One of the greatest things that VoIP can introduce your hotel to is the idea of Bring Your Own Device (BYOD) as a way to increase functionality and.
You don't have to be a part of the workforce for too long before you realize that even the most relaxed business environment can be quite stressful..
What are you doing to attract new guests and engage with your existing customers? One of the best ways that hotels can connect with their clientele.
Throughout the years, the Griswold family suffered from their fair share of vacation mishaps -- including disasters with their hotels. Whether they.
It's no secret that a hotel's communications system is its life's blood. Can you imagine if your business was handled through the use of morse code.
We all know that VoIP provides hotel owners and managers with an alternative communications system. We also know that the quality of VOIP has.
You have to wonder if, after that initial phone call, Alexander Graham Bell could ever have envisioned how his "simple" invention would reshape the.
Everyone in the hotel industry is looking for ways to cut costs without skimping on the needs and desires of their guests. What many hospitality.
As we've covered recently, many hotel owners and managers are somewhat reluctant to make a change to VoIP because they're not completely comfortable.
Even if you're a business veteran, new technology can seem quite daunting. That's why many hoteliers are hesitant when it comes to upgrading to VoIP..
If you've been keeping up with recent technology trends, you may already be aware that Voice over Internet Protocol is sweeping through a number of.
As a hotelier, one of your core responsibilities is keeping up and implementing new technology that will service both your employees and customers..
Phone systems are integral to the hospitality business. We need them to book reservations, manage guest relations, allow guests to conduct business.