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PhoneSuite - Blog

Millennials and Travel: Pushing for Loyalty

Millennials are the largest living generation in the United States, and their purchasing power is substantial. It makes sense that hoteliers would.

IN travelers

The Rise of the Luxury Hotel

  Luxury is in the eye of the beholder — the phrase “luxury hotel” is used all the time, but how do you define it? Is it about the decor and.

IN hoteliers

How to Delight Guests in 2020 Through Better Communication

  The hotel industry is thriving, and that’s good news! But it also means that there’s more competition than ever. Guests also have better resources.

IN guests

The Financial Impact of the Hotel Industry

  There are more than 54,000 hotels in the United States, offering roughly 5 million guestrooms and servicing a staggering 1.1 billion hotel guests.

IN Hospitality Industry

New Year, New VoIP

  It's a new year and a whole new decade, which means people are embracing new and exciting prospects and technologies. But even though we're now.

IN VoIP for Hotels

Real World: How Phonesuite is Helping our Hotel Customers Now

  Over the last 30 years, Phonesuite has installed sophisticated, flexible VoIP phone systems in more than 6500 hotels all over the world, from the.

IN VoIP Hotel Phone System

Dealing with Hotel Staff Turnover? Tech Can Help

Employee turnover is a major concern no matter what industry you work in, but it’s especially pronounced in the hotel industry. According to the.

IN hotel technology

New and Now in Hotels: Single API

Big news out of the hotel tech world: Impala, a London-based startup, has launched a single REST API designed for the entire hotel industry. So what.

IN Hospitality Industry

Voiceware Express — What You Need to Know

In 2020, two new pieces of legislation will go into effect that all hoteliers will need to pay close attention to: RAY BAUM’S Act and Kari’s Law..

IN Voiceware

Hospitality Is Booming — but Workers Are in Short Supply

Hotels and other lodging options have never been more popular, from vacations to “staycations” — where people rent rooms in their own city for a.

IN Hospitality Industry

5 Holiday Tips for Your Full-Service Hotel

Holidays can be a busy time for a full-service hotel owner or hotel manager — kids are out of school, and families like to take advantage of the time.

Everything You Need to Know About SIP Trunking

Compared to most businesses, hotels have pretty unique communications needs. They need to be able and receive outside calls from any of hundreds of.

IN SIP Trunking

5 Reasons Hotels Are Making the Move to Managed Voice

What’s Managed VOICE? It’s a proprietary VoIP (voice over internet protocol) system developed by Phonesuite, designed specifically for hotels and.

IN managed voice

Making the Move to Managed VOICE

Managed VOICE is Phonesuite’s affordable, adaptable, flexible response to the standard hotel PBX model. Our system is available in two versions —.

IN managed voice hotel system

The Peace of Mind of Managed VOICE

VoIP (voice over internet protocol) phone technology has been around for more than 20 years now, and it’s still growing. According to Ironpaper,.

IN VoIP for Hotels

What RAY BAUM’S Act and Kari’s Law Mean for Hoteliers

Two pieces of legislation, the Repack Airwaves Yielding Better Access for Users of Modern Services (RAY BAUM’S) Act of 2018 (H.R.4986) and Kari’s.

IN hotel industry

OTAs Are in Decline — Your Phone System Can Pick Up the Slack

There was a time when travel agents were the only way to book travel. You called them or went into their offices, told them where you wanted to go,.

Automating or Answering — Which is Right for Your Hotel?

Technology is constantly moving forward, and it’s obvious in the hotel world. Smart sensors on water pipes and heaters can predict maintenance before.

IN VoIP Hotel Phone System