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PhoneSuite - Blog

The Importance of Hotel Communication During a Crisis

  The COVID-19 pandemic has taken a serious toll on the hotel industry, greater than anything we’ve seen in our lifetimes. Occupancy and booking are.

IN Hospitality Industry

How to Take Your Hotel Phone System Home with You

  There’s no sense in beating about the bush — the hotel, travel, and tourism industries are in the middle of the worst downturn they’ve possibly.

IN VoIP Hotel Phone System

What Your Hotel Can Cut in a Downturn — and What It Can't

  Hotels are in dire straits right now due to the COVID-19 virus pandemic. Tens of millions of people have lost their jobs, making income insecurity.

IN Hospitality Industry

How COVID-19 is Affecting the Hospitality Industry

  The COVID-19 pandemic has had a global effect unlike anything we’ve ever seen. According to the American Hotel and Lodging Association, an industry.

IN Hospitality Industry

The Move to Managed Voice: A Shift in the Way VoIP is Done

  VoIP (Voice over Internet Protocol) has been around a lot longer than people think — the first systems were installed in 1995, long before the.


SIP Trunking vs PSTN: What’s Best For Your Hotel?

  PSTN (Public Switched Telephone Network) is a traditional circuit-switched phone system. It’s the kind of system that’s been around since the late.


Replace Your Telephony System Before the Busy Season

  Every year, millions of students get out of school and head out for summer break, which is why most families take that opportunity for their annual.

IN hoteliers

Six Hospitality Trends to Watch

  Hospitality is one of the oldest industries in the world, but that doesn’t mean there isn’t room for improvement. As the world has become more.

IN Hospitality Industry

Industry Update: Looking Ahead at the Next Six Months

  The hotel industry is famous for being a little behind the times when it comes to technology, but modern consumers aren’t as patient about outdated.

IN Hospitality Industry

Sustainability and the Hospitality Industry

  Your guests care about sustainability. In every industry, consumers are becoming more and more aware of the environmental impact of their.

IN Hospitality Industry

Would an Economic Downturn Impact Your Hotel?

  The state of the hotel industry is strong. According to Hotel Management, hotel revenue in June of 2018 reached an all-time high, and deal volume.

IN Hospitality Industry

Millennials and Travel: Making the Case for Hotel Stays

    The common narrative in the business world is that millennials are broke. To some extent, that’s true; student loan debt is high and.

IN travelers

How Voiceware Express is Changing the Game

  VoIP (voice over internet protocol) systems have been around for decades, revolutionizing the way that hotels communicate both internally and.

IN Voiceware

The Case for the Boutique Hotel: Competition by Niching

  There was a time, not too long ago, when hotels competed over glamour, size, and luxury. Websites and press releases boasted about palatial.

IN VoIP for Hotels

Helping Your Hotel Thrive This Spring Break

  Spring break is one of the most popular travel times of the year. Depending on the location of your hotel, you might expect a huge surge in traffic.

IN Phonesuite

Millennials and Travel: Pushing for Loyalty

Millennials are the largest living generation in the United States, and their purchasing power is substantial. It makes sense that hoteliers would.

IN travelers

The Rise of the Luxury Hotel

  Luxury is in the eye of the beholder — the phrase “luxury hotel” is used all the time, but how do you define it? Is it about the decor and.

IN hoteliers

How to Delight Guests in 2020 Through Better Communication

  The hotel industry is thriving, and that’s good news! But it also means that there’s more competition than ever. Guests also have better resources.

IN guests