VoIP (Voice over Internet Protocol) phone systems have been around for a couple of decades now, offering better call quality, more scalability, and a.
Employee turnover is a major concern no matter what industry you work in, but it’s especially pronounced in the hotel industry. According to the.
The hotel industry has changed by leaps and bounds over the past couple of decades, and a big reason for that is the multitude of different.
Everyone involved with the hotel industry understands that when a hotel gets busy, it can get really busy. Often times, it seems that everyone is.
Every hotel owner or manager understands the importance of having a robust phone system. They also understand the importance of staying on top of the.
Technology has become such an integrated part of our lives that most of us can’t imagine living without it. This is not only true for personal use,.
It's no big secret that modern travelers expect free Wi-Fi from the hotels that they visit. Whether they need to stay connected with family, remain.
If you’ve been thinking about ditching your hotel’s legacy phone system in favor of Voice over Internet Protocol (VoIP) telephony, you’ve probably.
It’s important that your hotel finish out the year strong, and that means you need to step up your marketing game. Last week, we took a look at some.
2016 may have come to an end, but that doesn’t mean you should be slowing up on your hotel marketing efforts as you look forward to the new year. Now.
As a hotelier, you’re constantly looking for new ways to keep your customers happy and to satisfy their ever-evolving needs. This is probably.
If you've been researching options for your hotel's phone system, chances are that you've come across the term "SIP Trunking". Unless you're familiar.
Back in the 90s, hotels pretty much had one option for complex, multi-line phone systems: the PBX. These systems were okay for what they were. They.
Making travelers feel comfortable and happy is what your hotel is all about. It's important, then, that all of your amenities and features have this.
We live in a high tech, fast paced world. Today's travelers expect the latest and greatest technological conveniences from your hotel, and they want.
Technology is officially a way of life now, and there’s no going back. Whether it’s the popularity of augmented reality, talking to your car to.
Managed, Cloud, and Hosting - oh, my! If there’s one question we get about hosting technologies more than any other it’s, “What’s the big difference,.
Do you have what your customers want? While the hospitality industry has traditionally put its emphasis on offering personal, face-to-face.
Instant and accurate communication is an absolute "must" within the hotel industry. Having the ability to quickly convey information and make.
Is your hotel “keeping up with the Joneses?” In an increasingly competitive marketplace, it’s crucial that you understand what makes your guests.
A positive hotel experience used to mean providing guests with a clean room, a comfortable bed, and soft bathroom towels. While travelers still.
The past few years have seen the technology sector evolving in leaps and bounds, and it's only continuing to expand itself faster and farther than.
Voice over Internet Protocol (VoIP) telephony is everywhere, and hotels are no exception. Hoteliers who wish to stay current and relevant in order to.
If you've been regularly keeping up with our blog, you know that in recent weeks we've been discussing the Voice over Internet Protocol (VoIP).
Voice over Internet Protocol (VoIP) has taken the world of business by storm, and those within the hospitality industry are no exception. Hotels of.
By now, you've probably read numerous blog posts and educational articles highlighting the benefits available to small businesses who make the.
Before arriving at your hotel, your guests may have some anxiety concerning the level of comfort that your facility can provide. While an excellent.
VoIP has the power to completely transform the way that your hotel operates and does business -- if, that is, you can overcome your employee’s.
Change is inevitable, but so is resistance to it. After years of doing things the same way, your hotel’s employees may be hesitant to embrace a.
Few customers have the influence and pull that your business guests do. Business travelers are a constant in the hospitality industry, requiring.
When you’re in the hospitality business, you understand the value of earning customer trust and loyalty. After all, satisfied customers will offer.
Mikogo, creator of free screen sharing and online meeting software, recently reported that over 57 percent of SMBs are exploring their VoIP options,.
Upgrading your hotel's communications network to utilize a Voice over Internet Protocol (VoIP) system can make a huge difference in your ability to.
We all know that social media is essential for successful modern marketing. Because this medium is constantly changing and evolving, though, hotel.
Thanks to advances in the emerging technology, the hotel industry is seeing a huge shift away from legacy phone systems to Voice over Internet.
If you've been following the first two parts of our 3-part series on the basics of VoIP, you should now have a comprehensive understanding of what.
Thanks to improvements in communication technology, this is certainly an exciting time to be alive. You can now stay in touch with friends over long.
It seems that on a daily or weekly basis, we're hearing about a data breach of some kind. Whether it's the leak of corporate e-mails, an online.
As a successful hotelier, you want to make decisions for your business that will enable you to grow and thrive. This often means having the ability.
If you could generate interest about your hotel, promote everything that you have to offer, engage with your existing patrons, and expand your.
It's the most wonderful time of the year -- especially for hoteliers! Folks from all over the country make the mecca back home for the holidays, and.
Last week, we spent some time covering the various threats that can be posed to a hotel's VoIP network. Although the very idea of these types of.
Cybersecurity is a concern for enterprises and individuals across the globe. While you may know how to make use of your spam filter and recognize.
Everyone in the hotel industry knows the extreme importance of keeping up with current technology trends. Whether it's switching keys for keycards,.
Anyone working within the hotel industry is well aware of the many challenges that come with being required to meet the needs of numerous guests.
As a hotelier, you're constantly looking for ways to increase your bookings, and in today's digital era, there's no better medium for accomplishing.
After years of being an also-ran, VoIP has positioned itself as an industry leader, providing businesses with a new way of communicating. Hotels that.
One of the greatest things that VoIP can introduce your hotel to is the idea of Bring Your Own Device (BYOD) as a way to increase functionality and.
You don't have to be a part of the workforce for too long before you realize that even the most relaxed business environment can be quite stressful..
What are you doing to attract new guests and engage with your existing customers? One of the best ways that hotels can connect with their clientele.