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PhoneSuite - Blog

How a Better Phone System Can Improve Your Guest Experience

It seems like just yesterday we were all using rotary phones that were either attached to the wall or sat on a desk like a cumbersome paperweight..

IN Hotel Phone System Articles

7 Tips for Securing Your PBX System

It seems like just yesterday we were all using rotary phones that were either attached to the wall or sat on a desk like a cumbersome paperweight..

IN Hotel Phone System Articles

Why You Should Move Your Hotel’s Technology To the Cloud

There’s a common expression among IT professionals: “the cloud is just someone else’s computer.” This sentiment is often used to justify keeping.

IN Hotel Phone System Articles

How VoIP Can Help Grow Your Hotel

VoIP systems have been growing in popularity for several decades, but there are still many business and hotel owners who haven’t adopted this new.

IN Hotel Phone System Articles

Industry Outlook: the Forecast for VoIP in 2021

The global market for VoIP has exploded in the last few decades, driven by more and more advanced business technology and an increasingly digital.

IN Hotel Phone System Articles

Hotel VoIP Systems Come Down to Simplicity and Control

Decisions concerning the operation of your hotel are not to be taken lightly, and the decision to upgrade your communications system is certainly no.

IN Hotel Phone System Articles

Why Do Hotel Phones Need All of This New Tech?

It seems like just yesterday we were all using rotary phones that were either attached to the wall or sat on a desk like a cumbersome paperweight..

IN Hotel Phone System Articles

Bouncing Back: a Hotel Industry Outlook for 2021

2020 was a challenging year for businesses in every sector, but the travel and hospitality industry was one of the hardest hit. After a decade of.

IN Hotel Phone System Articles

Voiceware Express - Compliance and Simplicity

If your hotel’s phones are still running on analog phone lines or basic VoIP, it’s time to modernize. Voiceware Express is one of Phonesuite’s.

IN Hotel Phone System Articles

What Sets Phonesuite Systems Apart

A voip phone system is a big upgrade, and you have a lot of choices which system to install in your hotel. When you’re considering the differences.

IN Hotel Phone System Articles

Balancing Self-Service and Personal Interaction at Your Hotel

  Running a hotel is a delicate balancing act. On the one hand, your hotel staff must create and nurture personal relationships with guests through.

IN Hotel Phone System Articles

On-Premise vs. Cloud Services — the Pros and Cons

  If you’re looking into a new VoIP phone system, you’ve probably come across a lot of jargon you didn’t understand. Don’t worry — we’re here to.

IN Hotel Phone System Articles

4 Steps for a Successful VoIP Installation

For any modern hotel, VoIP is no longer an optional upgrade. VoIP phone systems offer unparalleled flexibility, features, and upgradeability, all for.

IN Hotel Phone System Articles

Is Your VoIP System Protected Against Call Fraud?

  A VoIP phone system is the most modern and sophisticated option for your hotel’s communications. But like any internet-connected device, a VoIP.

IN Hotel Phone System Articles

Why You Need an Efficient PBX System For 2021

The year 2020 has been a difficult one for the hospitality industry — fears over the COVID-19 pandemic, massive reductions in global travel, and a.

IN Hotel Phone System Articles

Why Industry Specific VOIP PBX Matters for Your Hotel

Voice over internet protocol (VoIP) systems have been around for decades now. The majority of large businesses, hotels, hospitals, and other users of.

IN Hotel Phone System Articles

What to Consider When Selecting a Hotel PBX System

Your hotel’s communication system is one of the most crucial pieces of your operation, but it can be a costly burden to maintain. In the last few.

IN Hotel Phone System Articles

Managed vs On-Premise — The Pros and Cons

When you’re considering an upgrade to your hotel’s phone system, you’ll come across references to “managed” services, “cloud hosting,” and.

IN Hotel Phone System Articles

Switching Your Hotel from Analog to VoIP

If you’re thinking of switching your hotel’s communication systems from a traditional analog system to a modern VoIP system, there’s no time like the.

IN Hotel Phone System Articles

Hotel Phone System Failure and Recovery Time

  As a hotel owner or manager, you have a lot of problems to juggle. Reliability shouldn’t be one of them — if your phone system goes down for any.

IN Hotel Phone System Articles

SIP Trunking: What Does Your Hotel Need to Know?

  Your primary concern as a hotel owner or manager is your ability to meet the needs of your guests, and empowering your employees is a good way to.

IN Hotel Phone System Articles

Why You Should Update Your Phone System

The year 2020 has been a rough one for the hotel industry. The COVID-19 pandemic completely upended the hospitality industry, cutting down on travel.

IN Hotel Phone System Articles

Why VoIP is a go-to Solution for Hotels

VoIP phone systems have been in common use for decades, but many hoteliers and hotel managers aren’t sold on the benefits. They might be worried.

IN Hotel Phone System Articles

A History of Hotel Phone Systems

  Landline phones are a dying breed. Consider that in 2004, more than 90 percent of American adults lived in a household with a landline, but that.

IN Hotel Phone System Articles

How Phonesuite Services Hotels of Any Size

For more than 30 years, Phonesuite has been completely dedicated to the hotel industry. But “hotel” can mean a lot of different things, from 10-room.

IN Hotel Phone System Articles

Meeting Your Hotel Guests’ Expectations In A 5G World

4G data networks were introduced in 2009 and ushered in a whole new era of smartphone capabilities — streaming video, live location tracking, and.

IN Hotel Phone System Articles, hospitality technology, technology trends, VoIP Hotel Phone System

What’s Managed VOICE? Why Should You Switch?

Managed VOICE is Phonesuite’s cost-saving, future-proof answer to the traditional hotel PBX model. With Managed VOICE, you can choose between a.

IN Hotel Phone System Articles, hospitality technology, technology trends, Voiceware, VoIP Hotel Phone System

Keeping With The Times: Tapping Into Hotel Phone Tech Today

It’s the 21st century — hotels, along with every other industry, are modernizing quickly. But it’s not just high-speed internet, voice assistants in.

IN Hotel Phone System Articles, hospitality technology, technology trends, Voiceware, VoIP Hotel Phone System, VoIP for Hotels

Is a New VoIP Phone System Right for Your Hotel?

Technology has come a long way in almost every industry, including the hospitality industry. TVs are thinner, the internet is faster, physical keys.

IN Hotel Phone System Articles, Voiceware, VoIP Hotel Phone System, VoIP for Hotels

PhoneSuite's VoIP System Can Alleviate Busy Times

Everyone involved with the hotel industry understands that when a hotel gets busy, it can get really busy. Often times, it seems that everyone is.

IN Hotel Phone System Articles, VOIP provider, hotel technology, VoIP for Hotels

How PhoneSuite Simplifies the VoIP Installation Process

Every hotel owner or manager understands the importance of having a robust phone system. They also understand the importance of staying on top of the.

IN Hotel Phone System Articles, VOIP provider, hotel technology, happy customers, VoIP for Hotels

4 Ways that VoIP Relieves Stress in Hotel Employees

You don't have to be a part of the workforce for too long before you realize that even the most relaxed business environment can be quite stressful..

IN Hotel Phone System Articles, VOIP, hoteliers, hotel, hotel technology, telecommuting

How Your Hotel's Blog Can Increase Booking Rates

What are you doing to attract new guests and engage with your existing customers? One of the best ways that hotels can connect with their clientele.

IN Hotel Phone System Articles, VOIP, hoteliers, blog, social media, hotel, hotel technology, blogging, content marketing

Things You May Not Know About VoIP

We all know that VoIP provides hotel owners and managers with an alternative communications system. We also know that the quality of VOIP has.

IN Hotel Phone System Articles, Articles, Hosted PBX, VOIP, VOIP provider, VoIP benefits, hoteliers, PBX, telephony

The Traditional Phone is Quickly Becoming Obsolete

You have to wonder if, after that initial phone call, Alexander Graham Bell could ever have envisioned how his "simple" invention would reshape the.

IN Hotel Phone System Articles, Articles, VOIP, VOIP provider, traditional PBX, IP telephony

5 Ways Your Hotel Can Save Money with a VoIP Solution

Everyone in the hotel industry is looking for ways to cut costs without skimping on the needs and desires of their guests. What many hospitality.

IN Hotel Phone System Articles, Articles, Hosted PBX, VOIP, VOIP provider, VoIP benefits, hoteliers

The Differences in VoIP: Technology Comparisons

As we've covered recently, many hotel owners and managers are somewhat reluctant to make a change to VoIP because they're not completely comfortable.

IN Hotel Phone System Articles, Articles, Hosted PBX, VOIP, VOIP provider, VoIP benefits, hoteliers, PBX, SIP, telephony, technology, technology comparisons, traditional PBX, IP telephony

Not a Technical Person? That's Okay … We'll Explain VoIP

Even if you're a business veteran, new technology can seem quite daunting. That's why many hoteliers are hesitant when it comes to upgrading to VoIP..

IN Hotel Phone System Articles, Hosted PBX, VOIP, VOIP provider, VoIP benefits

Primary Benefits of Hosted VoIP for Hotels, Part Two

If you've been keeping up with recent technology trends, you may already be aware that Voice over Internet Protocol is sweeping through a number of.

IN Hotel Phone System Articles, Articles, Hosted PBX, VOIP, VOIP provider, VoIP benefits

Primary Benefits of Hosted VoIP for Hotels, Part One

As a hotelier, one of your core responsibilities is keeping up and implementing new technology that will service both your employees and customers..

IN Hotel Phone System Articles, Articles, Hosted PBX, VOIP, VOIP provider, VoIP benefits

Learn Everything You Can About Your VoIP Provider

Phone systems are integral to the hospitality business. We need them to book reservations, manage guest relations,  allow guests to conduct business.

IN Hotel Phone System Articles, Articles, Hosted PBX, VOIP, knowledge is power, VOIP provider, knowledge

Centrex to CPE to Hosted: Full Circle Deja Vu

I was asked to write a quick paper on hosted phone systems versus traditional CPE systems and it turns out that CPE replaced the original hosted.

IN Hotel Phone System Articles, Articles, Hosted PBX, VOIP, Centrex

How to Keep Your VoIP System Secure

Security is important no matter what industry you're in, but the need for it has become increasingly obvious in the area of technology. This has.

IN Hotel Phone System Articles, Articles

The Smart Hotel Room: The (Still) Unfulfilled Promise

We all have heard about “smart” technology, especially “smart” phones and the like.  And we may have heard as well of “smart” buildings. All of this.

IN Hotel Phone System Articles