In all forms of communications, there are many terms that you'll hear tossed around from time to time. Upgrading to VoIP will bring with it a few terms that you have either never heard before or have simply never had explained to you. While not every hotelier can be expected to know every single term in great detail, it's a good idea to obtain a quick overview of the important ones.
One such term that fits this description is SIP (Session Initiation Protocol) Trunking. Since this is basically what makes Voice over Internet Protocol (VoIP) possible, it's a good term to become familiar with if you're planning to make VoIP part of your hotel. So let's take a look at a few facts about SIP Trunking.
What is SIP Trunking?
The best way to look as SIP Trunking is as your phone system's communications conduit. SIP Trunking works as a communication device that transmits information in the form of data packets, creating and controlling communications sessions that are at the very heart of VoIP. SIP Trunking not only transmits voice data, but also instant messages, multimedia, video, conferences, and other types of communication data across your phone system.
Helping You Save Money and Hassle
The savings that you may receive from the use of VoIP is determined on a case-by-case basis, but many hoteliers are quite happy with not only the savings opportunities with certain configurations, but also the overall functionality and ease of the system. For some reason, hotel owners often think that SIP Trunking will be hard to deal with, but the truth is that the configuration of SIP Trunking is easier to design, operate, and maintain than a standard phone system. Upgrading the system is easier and more cost-effective as well. A reliable provider like PhoneSuite can guide you to find the best savings and easiest functionality for your new system.
In order for SIP Trunking to run smoothly, you need to be aware of how many calls your hotel will need to handle at any given time so that your network's capacity can be properly prepared. If you estimate too low, you'll experience problems with the call quality. We would suggest using your call traffic during the busiest days of the year as a reference point, and then plan for higher usage than that. It's always best to have a little overkill rather than be caught with your pants down, as it helps to ensure quality communication at all times.
Using Proper Bandwidth
The other number you'll need to know concerns your bandwidth needs. Bandwidth refers to the amount of data that your network can transmit in a given period of time. If you don't have enough bandwidth, you'll have more frequent issues with jitter and similar problems. When making this calculation, applications must also be taken into consideration, as they often eat up bandwidth at a healthy rate. This is another situation where you want to guess a little higher than what your true needs may be in order to be fully prepared at any time. This will ensure less chance of your system being unable to handle incoming traffic, even when it's at high levels.
Learning some of the terms involved in VoIP will help you gain a better understanding of your hotel's needs. There's no reason to become an expert on the subject, though. You can leave that to the professionals, such as the ones at PhoneSuite. Our personnel are the very best in the field, and will be sure to do everything possible to make your transition to VoIP and its future years of service a pleasant and rewarding experience.