It seems as if we've reached the point where security breaches will simply be a fact of life for all businesses going forward. Hotel communications systems are absolutely no exception, which is why we have covered such breaches in the past and provided tips on how to prevent them.
Last year, Marriott International, one of the largest hotel corporations, and its subsidiary Starwood experienced a security breach that affected approximately 500 million customers. In this case, hackers stole encrypted data that included personal information, banking records, passport information, and credit card details. What can hoteliers learn from this breach? Here are five takeaways: