Although the core tenets of the hotel industry - making guests happy during their stay - has remained the same since its inception, pretty much everything else within the industry has changed in a big way. Even smaller hotels can offer conveniences that never would have been dreamed of only a few decades ago. And to a large degree, this has been all because of advances in technology.
Many of these advances are involved with improving communication throughout a hotel, and it certainly appears as if the industry is going to continue to evolve. Let's take a quick look at how hotel communication is currently changing and how that will affect the future.