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PhoneSuite - Blog

Replace Your Telephony System Before the Busy Season

Every year, millions of students get out of school and head out for summer break, which is why most families take that opportunity for their annual.

IN hoteliers

The Rise of the Luxury Hotel

Luxury is in the eye of the beholder — the phrase “luxury hotel” is used all the time, but how do you define it? Is it about the decor and amenities.

IN hoteliers

Check Out These Great Tips to Make Your VoIP More Secure

If you’ve been thinking about ditching your hotel’s legacy phone system in favor of Voice over Internet Protocol (VoIP) telephony, you’ve probably.

IN VOIP, hoteliers, hotel technology, data security, legacy phone system

Improving Your Hotel Marketing in 2017 (part 1 of 2)

2016 may have come to an end, but that doesn’t mean you should be slowing up on your hotel marketing efforts as you look forward to the new year. Now.

IN VOIP, hoteliers, hotel technology, content marketing, marketing, mobile technology

Cloud Technology and Hotel Profits: Better Together

Searching for new ways to increase your hotel’s cashflow? Look no further than the cloud! Not only do cloud-based solutions empower you to offer.

IN hoteliers, hotel industry, guest relations, cloud computing, cloud technology

Mobile: Not Just for Guests Anymore

As a hotelier, you’re constantly looking for new ways to keep your customers happy and to satisfy their ever-evolving needs. This is probably.

IN VOIP, hoteliers, hotel industry, hotel technology, mobile technology

Don't Become a Victim of PBX Regret

Back in the 90s, hotels pretty much had one option for complex, multi-line phone systems: the PBX. These systems were okay for what they were. They.

IN Hosted PBX, VOIP, hoteliers, PBX, hotel technology

Tech and Non-Tech Features Hoteliers and Guests Love (pt 2)

Making travelers feel comfortable and happy is what your hotel is all about. It's important, then, that all of your amenities and features have this.

IN hoteliers, hotel industry, hotel technology, self check-in

Tech and Non-Tech Features Hoteliers and Guests Love (pt 1)

We live in a high tech, fast paced world. Today's travelers expect the latest and greatest technological conveniences from your hotel, and they want.

IN hoteliers, technology, hotel industry, hotel technology, Wi-Fi

Self-Service: Great for Guests, Incredible for Hoteliers

Do you have what your customers want? While the hospitality industry has traditionally put its emphasis on offering personal, face-to-face.

IN VOIP, hoteliers, hotel technology, self-service

Hotel Technology Trends in 2016 and Beyond, Part 2 of 2

Is your hotel “keeping up with the Joneses?” In an increasingly competitive marketplace, it’s crucial that you understand what makes your guests.

IN hoteliers, social media, hotel industry, hotel technology, Wi-Fi

4 Techniques That Will Protect Your Hotel's VoIP From Hackers

Voice over Internet Protocol (VoIP) telephony is everywhere, and hotels are no exception. Hoteliers who wish to stay current and relevant in order to.

IN VOIP, hoteliers, hotel technology

What 5G Mobile Communications Could Mean to Your Hotel

It doesn't seem that long ago that the world was introduced to the incredible speed of 4G mobile. Suddenly, messages were able to reach our devices.

IN VOIP, hoteliers, 5G, 4G, mobile communications

VoIP Features That Will Boost Your Hotel, Part 3 of 3

If you've been regularly keeping up with our blog, you know that in recent weeks we've been discussing the Voice over Internet Protocol (VoIP).

IN VOIP, hoteliers, hotel industry, hotel technology, VoIP features

No Free Wi-Fi at Your Hotel? Then Say Goodbye to Future Guests

The hospitality business can be summed up in these six words:

IN hoteliers, hotel industry, hotel technology, Wi-Fi, guest relations

How to Alleviate Employee Concerns of VoIP, part 2 of 2

VoIP has the power to completely transform the way that your hotel operates and does business -- if, that is, you can overcome your employee’s.

IN VOIP, VoIP benefits, hoteliers, hotel industry, hotel technology

How to Alleviate Employee Concerns of VoIP, Part 1 of 2

Change is inevitable, but so is resistance to it. After years of doing things the same way, your hotel’s employees may be hesitant to embrace a.

IN VOIP, VoIP benefits, hoteliers, hotel technology

The Best Ways to Make Business Guests Happy, Part 2 of 2

Few customers have the influence and pull that your business guests do. Business travelers are a constant in the hospitality industry, requiring.

IN VOIP, hoteliers, hotel industry, hotel technology, guest relations

5 Mistakes to Avoid When Choosing a VoIP Vendor

Thanks to advances in the emerging technology, the hotel industry is seeing a huge shift away from legacy phone systems to Voice over Internet.

IN VOIP, VOIP provider, hoteliers, hotel technology, VoIP vendor

The Basics of VoIP for Your Hotel, Part 3 of 3

If you've been following the first two parts of our 3-part series on the basics of VoIP, you should now have a comprehensive understanding of what.

IN VOIP, hoteliers, PBX, SIP, hotel technology

Why IP Phone Sales are Strong

Thanks to improvements in communication technology, this is certainly an exciting time to be alive. You can now stay in touch with friends over long.

IN VOIP, hoteliers, hotel industry, hotel technology, mobility

The Basics of VoIP, Part 2 of 3

Last week, we started to take a look at the basics of VoIP -- what it is and how it works. If you're like many of our readers, you were probably.

IN VOIP, hoteliers, hotel industry, legacy phone system

5 VoIP Security Threats to Be Aware Of

It seems that on a daily or weekly basis, we're hearing about a data breach of some kind. Whether it's the leak of corporate e-mails, an online.

IN VOIP, hoteliers, hotel, hotel industry, hotel technology, cybersecurity, encryption, firewall, data breach

The Basics of VoIP for Your Hotel, Part 1 of 3

As a successful hotelier, you want to make decisions for your business that will enable you to grow and thrive. This often means having the ability.

IN VOIP, VOIP provider, hoteliers, hotel, hotel technology

How Social Media Can Take Your Hotel to the Next Level

If you could generate interest about your hotel, promote everything that you have to offer, engage with your existing patrons, and expand your.

IN VOIP, hoteliers, social media, hotel industry, hotel technology

Traveling for Christmas? Here's What Patrons are Looking For in a Hotel

It's the most wonderful time of the year -- especially for hoteliers! Folks from all over the country make the mecca back home for the holidays, and.

IN VOIP, hoteliers, hotel technology, holiday travel, Christmas

Would James Bond Want to Use Your Hotel?

He's smooth. He's slick. He's good with the ladies. He's… Bond. James Bond.

IN VOIP, hoteliers, hotel, hotel industry, James Bond, gadgets, keyless entry

VoIP Security Threats and Ways of Mitigating the Risks, Part 2 (of 2)

Last week, we spent some time covering the various threats that can be posed to a hotel's VoIP network. Although the very idea of these types of.

IN VOIP, VOIP provider, hoteliers, hotel industry, hotel technology, cybersecurity, VOIP security

VoIP Security Threats and Ways of Mitigating the Risks, Part 1 (of 2)

Cybersecurity is a concern for enterprises and individuals across the globe. While you may know how to make use of your spam filter and recognize.

IN VOIP, hoteliers, hotel industry, hotel technology, cybersecurity, VOIP security, risk mitigation

Mobile Milestones Your Hotel Must Meet

Everyone in the hotel industry knows the extreme importance of keeping up with current technology trends. Whether it's switching keys for keycards,.

IN VOIP, hoteliers, hotel, hotel industry, hotel technology, tablets, Wi-Fi, mobile optimization

Techniques That Will Improve Your Hotel's Productivity

Anyone working within the hotel industry is well aware of the many challenges that come with being required to meet the needs of numerous guests.

IN VOIP, hoteliers, PBX, hotel technology, productivity, billing automation, Find Me

5 Reasons Why Your Online Booking Numbers are Low

As a hotelier, you're constantly looking for ways to increase your bookings, and in today's digital era, there's no better medium for accomplishing.

IN VOIP, hoteliers, social media, hotel industry, hotel technology, mobile optimization

4 Unique Benefits of Upgrading Your Hotel to VoIP

After years of being an also-ran, VoIP has positioned itself as an industry leader, providing businesses with a new way of communicating. Hotels that.

IN VOIP, VOIP provider, VoIP benefits, hoteliers, hotel industry, hotel technology, telecommuting

Hotel BOYD -- How to Make It Work

One of the greatest things that VoIP can introduce your hotel to is the idea of Bring Your Own Device (BYOD) as a way to increase functionality and.

IN VOIP, hoteliers, telephony, hotel technology, BYOD, smartphones

4 Ways that VoIP Relieves Stress in Hotel Employees

You don't have to be a part of the workforce for too long before you realize that even the most relaxed business environment can be quite stressful..

IN Hotel Phone System Articles, VOIP, hoteliers, hotel, hotel technology, telecommuting

How Your Hotel's Blog Can Increase Booking Rates

What are you doing to attract new guests and engage with your existing customers? One of the best ways that hotels can connect with their clientele.

IN Hotel Phone System Articles, VOIP, hoteliers, blog, social media, hotel, hotel technology, blogging, content marketing

Your Hotel Needs a VoIP Phone System… and Here's Why

It's no secret that a hotel's communications system is its life's blood. Can you imagine if your business was handled through the use of morse code.

IN Hosted PBX, VOIP, VOIP provider, VoIP benefits, hoteliers, telephony, IP telephony

Things You May Not Know About VoIP

We all know that VoIP provides hotel owners and managers with an alternative communications system. We also know that the quality of VOIP has.

IN Hotel Phone System Articles, Articles, Hosted PBX, VOIP, VOIP provider, VoIP benefits, hoteliers, PBX, telephony

5 Ways Your Hotel Can Save Money with a VoIP Solution

Everyone in the hotel industry is looking for ways to cut costs without skimping on the needs and desires of their guests. What many hospitality.

IN Hotel Phone System Articles, Articles, Hosted PBX, VOIP, VOIP provider, VoIP benefits, hoteliers

The Differences in VoIP: Technology Comparisons

As we've covered recently, many hotel owners and managers are somewhat reluctant to make a change to VoIP because they're not completely comfortable.

IN Hotel Phone System Articles, Articles, Hosted PBX, VOIP, VOIP provider, VoIP benefits, hoteliers, PBX, SIP, telephony, technology, technology comparisons, traditional PBX, IP telephony