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PhoneSuite - Blog

Leveraging the Cloud for Hotel Staff

Instant and accurate communication is an absolute "must" within the hotel industry. Having the ability to quickly convey information and make.

IN VOIP, hotel industry, hotel technology, cloud computing, concierge

Hotel Technology Trends in 2016 and Beyond, Part 2 of 2

Is your hotel “keeping up with the Joneses?” In an increasingly competitive marketplace, it’s crucial that you understand what makes your guests.

IN hoteliers, social media, hotel industry, hotel technology, Wi-Fi

Hotel Technology Trends in 2016 and Beyond, Part 1 of 2

A positive hotel experience used to mean providing guests with a clean room, a comfortable bed, and soft bathroom towels. While travelers still.

IN hotel industry, hotel technology, mobile devices, automation

Stampede to the Cloud

The past few years have seen the technology sector evolving in leaps and bounds, and it's only continuing to expand itself faster and farther than.

IN VOIP, hotel industry, hotel technology, cloud computing

4 Techniques That Will Protect Your Hotel's VoIP From Hackers

Voice over Internet Protocol (VoIP) telephony is everywhere, and hotels are no exception. Hoteliers who wish to stay current and relevant in order to.

IN VOIP, hoteliers, hotel technology

What 5G Mobile Communications Could Mean to Your Hotel

It doesn't seem that long ago that the world was introduced to the incredible speed of 4G mobile. Suddenly, messages were able to reach our devices.

IN VOIP, hoteliers, 5G, 4G, mobile communications

VoIP Features That Will Boost Your Hotel, Part 3 of 3

If you've been regularly keeping up with our blog, you know that in recent weeks we've been discussing the Voice over Internet Protocol (VoIP).

IN VOIP, hoteliers, hotel industry, hotel technology, VoIP features

No Free Wi-Fi at Your Hotel? Then Say Goodbye to Future Guests

The hospitality business can be summed up in these six words:

IN hoteliers, hotel industry, hotel technology, Wi-Fi, guest relations

VoIP Features That Will Boost Your Hotel, part 2 of 3

Voice over Internet Protocol (VoIP) has taken the world of business by storm, and those within the hospitality industry are no exception. Hotels of.

IN VOIP, hotel industry, hotel technology, VoIP features

Balancing Self-Service and Personal Interaction at Your Hotel

As you browse through our blog posts, you may begin to scratch your head, believing that we're handing out conflicting pieces of advice. One minute.

IN VOIP, hotel industry, hotel technology, customer service, self-service

VoIP Features That Will Boost Your Hotel, part 1 of 3

By now, you've probably read numerous blog posts and educational articles highlighting the benefits available to small businesses who make the.

IN VOIP, hotel industry, hotel technology, guest relations

A Few Things That Travelers Don't Want to See at Your Hotel

Before arriving at your hotel, your guests may have some anxiety concerning the level of comfort that your facility can provide. While an excellent.

IN VOIP, hotel industry, hotel technology, guests, travelers

How to Alleviate Employee Concerns of VoIP, part 2 of 2

VoIP has the power to completely transform the way that your hotel operates and does business -- if, that is, you can overcome your employee’s.

IN VOIP, VoIP benefits, hoteliers, hotel industry, hotel technology

How to Alleviate Employee Concerns of VoIP, Part 1 of 2

Change is inevitable, but so is resistance to it. After years of doing things the same way, your hotel’s employees may be hesitant to embrace a.

IN VOIP, VoIP benefits, hoteliers, hotel technology

What Effect Do Mobile Devices Have on Direct Bookings and Guest Engagement?

The fact that more adults are using mobile devices than ever before is nothing new, but these same users are employing their devices in new ways. In.

IN hotel industry, mobile apps, mobile devices, responsive design

The Best Ways to Make Business Guests Happy, Part 2 of 2

Few customers have the influence and pull that your business guests do. Business travelers are a constant in the hospitality industry, requiring.

IN VOIP, hoteliers, hotel industry, hotel technology, guest relations

The Best Ways to Make Business Guests Happy, Part 1 of 2

When you’re in the hospitality business, you understand the value of earning customer trust and loyalty. After all, satisfied customers will offer.

IN VOIP, hotel industry, hotel technology, happy customers

5 Great VoIP Features for Your Hotel

Mikogo, creator of free screen sharing and online meeting software, recently reported that over 57 percent of SMBs are exploring their VoIP options,.

IN VOIP, hotel industry, hotel technology, VoIP features